Corporate Concierge

Corporate Concierge services are efficient, effective, and fiscally prudent. It’s rather like a vitamin shot to your balance sheet. Consider this: If it’s true that approximately 18% of an employees day is consumed by personal business, that the pressure of balancing work, family, and play is the primary stress factor in business today, and if it’s also true that 80% of married couples both work, that 87% have family responsibilities, and 72% don’t feel their meeting familial obligations, then the coporate concierge becomes at least as essential as the computer in terms of impact on business. According to the ‘Family and Work Institute’, this is the current state of the American worker. Stress and pressure (without corporate concierge) negatively impact productivity. The trickle down effect is faceted. Decreased productivity inevitably leads to decreased profits, decreased expectations, and decreased brand influence. Diminished expectations are particularly insidious. The equation goes like this: mediocre performance + marginalized productivity = acquisition of additional staff, ergo your labor heavy, and the balance sheet will take another hit. The corporate concierge is the answer.

Across the spectrum employees feel moderate to overwhelming pressure trying to balance work with their personal lives. This is a red flag—waving. Employees work more overtime; travel more for business, and travel further to work then at any other time in history. Statistics indicate employees are working 28-30 days a year more every year than they were two decades ago. Yet attrition is an issue. Employee turnover is an issue. Performance and productivity are issues.

The remedy is balance. Acknowledge the investment made in staff. Of all the arrows in your quiver, the human resource is the most powerful, and the most difficult to secure. Developing relationship enhancement protocols is the essence of what a corporate concierge does. Attract the best and the brightest, solidify relationships with current talent, and protect the not inconsequential investment you’ve made in staff.  A corporate concierge is a tool. Use it!

*Family and Work Institute